VERIFIED PRODUCT PROFILE · pet feeders

PetSafe Smart Feed Automatic Feeder, 2nd Generation

A 24-cup conveyor feeder for dry or semi-moist food with app scheduling and low-food alerts. It suits larger dry-food stores and measured cup-size portions.

Research basis: Documented product facts and editorial buying advice. We have not tested this product hands-on. As an Amazon Associate I earn from qualifying purchases.

Who it may suit

A cat or small-to-medium-dog home that wants up to twelve scheduled meals, 2.4 GHz app control, and a sizable dry or semi-moist food hopper.

Who should look elsewhere

A wet-food diet, a 5 GHz-only Wi-Fi setup, or a buyer relying on unverified outage behavior of the app and feeder.

DOCUMENTATION-BASED REVIEW

In-depth buying review

A practical fit for households that want remote scheduling and a large documented dry or semi-moist food store, provided the 2.4 GHz network requirement and cup-based serving range suit them.

Sources: Food capacity · Portion range · App control · Wi-Fi
Reasons to consider it
  • The hopper holds 24 cups, and scheduled portions range from 1/8 to 4 cups. Sources: Food capacity · Portion range
  • The app supports remote scheduling and Feed Now, and multiple phones can access the feeder; alerts report low or empty hopper states. Sources: App control · Food alerts
  • PetSafe’s Slow Feed feature divides meals above 1/8 cup over 15 minutes. Sources: Slow Feed
Reasons to look elsewhere
  • It requires a 2.4 GHz 802.11b/g/n router, which may not fit every home network setup. Sources: Wi-Fi
  • Four D cells are optional backup and sold separately; install and check them before relying on an outage plan. Sources: Power
  • Portions are specified by cup volume, so check whether the 1/8-to-4-cup range matches your pet’s food and feeding plan. Sources: Portion range
  • The documented hopper is for dry or semi-moist food, so the supplied evidence does not establish wet-food suitability. Sources: Food capacity

Portion range and schedule

PetSafe specifies portions from 1/8 to 4 cups per meal and up to 12 scheduled meals daily. For meals above 1/8 cup, its Slow Feed feature divides a serving over 15 minutes. Check that the measured volume fits your pet’s feeding plan before relying on the schedule.

Sources: Portion range · Daily meals · Slow Feed

App and network fit

The My PetSafe app allows remote scheduling and Feed Now, and multiple phones can access the feeder. Food sensors report low and empty hopper states to the phone. The feeder requires a 2.4 GHz 802.11b/g/n router, so confirm your network meets that requirement.

Sources: App control · Food alerts · Wi-Fi

Food, cleaning and household fit

PetSafe specifies a 24-cup capacity for dry or semi-moist food and positions the feeder for cats and small-to-medium dogs. Its stainless bowl, holder, lid, and hopper are listed as dishwasher safe. A compatible Meal Splitter is sold separately.

Sources: Food capacity · Intended pets and splitter · Cleaning

Power and footprint

The feeder runs from its included AC adapter; four D cells are optional backup and must be purchased separately. Check the backup behavior you need before relying on an outage plan. Its listed dimensions are 20.3 × 9.4 × 12.6 inches, useful to check against the intended space.

Sources: Power · Dimensions

Common buying questions

Can it dispense wet food?

PetSafe documents a 24-cup hopper for dry or semi-moist food; the supplied evidence does not establish wet-food suitability.

Sources: Food capacity
How many meals can it schedule, and what portion sizes are listed?

PetSafe specifies up to 12 scheduled meals daily, with portions from 1/8 to 4 cups per meal.

Sources: Daily meals · Portion range
What happens during a power outage?

Four D cells are listed as optional backup and sold separately. Confirm that the functions you need work on batteries before relying on the feeder during an outage.

Sources: Power

Based on the linked manufacturer documentation for PetSafe PFD00-16828. We have not tested this product hands-on or verified its current Amazon US listing.

Verified details for this exact model

PetSafe PFD00-16828 (PFD00-16828, US second-generation Smart Feed)
Model identityUS PetSafe product URL and app-download listing identify second-generation SKU PFD00-16828.Source ↗ · checked September 26, 2026
Food capacityHopper holds 24 cups of dry or semi-moist food.Source ↗ · checked September 26, 2026
Portion rangeConveyor design dispenses 1/8–4 cups per scheduled meal.Source ↗ · checked September 26, 2026
Daily mealsSupports up to 12 scheduled meals daily.Source ↗ · checked September 26, 2026
App controlMy PetSafe app permits remote scheduling and feed-now; multiple phones can access the feeder.Source ↗ · checked September 26, 2026
Wi-FiRequires a 2.4 GHz 802.11b/g/n Wi-Fi router.Source ↗ · checked September 26, 2026
Food alertsFood sensors report low and empty hopper states to the phone.Source ↗ · checked September 26, 2026
Slow FeedSlow Feed divides meals above 1/8 cup over 15 minutes.Source ↗ · checked September 26, 2026
PowerRuns from included AC adapter; four separately purchased D cells are optional backup.Source ↗ · checked September 26, 2026
CleaningStainless bowl, holder, lid, and hopper are dishwasher safe per PetSafe.Source ↗ · checked September 26, 2026
Intended pets and splitterPetSafe positions it for cats and small-to-medium dogs; a compatible Meal Splitter is sold separately.Source ↗ · checked September 26, 2026
DimensionsDimensions are 20.3 × 9.4 × 12.6 in.Source ↗ · checked September 26, 2026

Trade-offs to weigh

  • The conveyor dispenses by cup volume, so suitability still depends on the pet’s food and portion requirements. See Portion range · See Food capacity
  • Backup batteries are optional; the manufacturer does not clearly document which functions continue during an outage. See Power

Compare reviewed Automatic pet feeders →

Sources and current listing

These are documented features, not measured test results. Confirm the exact variant, seller, current price, condition, and availability before buying.